Part Time Office Administrator - Bury St Edmunds- Ref 1323

Part Time Office Administrator required for luxury hat brand located just outside Bury St Edmunds. We are looking for someone to join this small established team 3 or 4 days a week with a total of approx 16 hours per week. This position has the potential to lead to more hours in time.

We are looking for someone reliable, friendly with a really good work ethic, who can take direction, be a real team player and also be able to work independently.

The ideal person will be eager to learn with a proactive and positive attitude .

Own transport essential due to rural location and as this is an office based position the successful person should be fairly local to avoid a long commute.

The Position:-

• Answering phone calls, monitoring and responding to emails
• Processing wholesale orders on Unleashed software and flagging urgent orders with the warehouse team
• Providing customer service support to B2B stockists
• Assisting with regular B2B priceless and product detail updates
• Assisting with B2B newsletters and email updates
• Twice yearly compiling B2B pricelist and product detail updates
• Adding new products to Unleashed and Quickbooks
• Registering barcode details
• Competitor and B2B customer research tasks
• Assisting with B2B customer satisfaction data analysis
• Referring problems to management
• Assisting with inventory management tasks
• Helping to prepare for the shows, this will require some physical work and teamwork
• Stock counting of returned show stock and yearly stocktakes

• Previous relevant admin experience
• Excellent IT skills
• Previous knowledge of working with Shopify and Unleashed beneficial but not essential
• High attention to detail
• Excellent communication skills both written and spoken

Tel Jackie 07979 501997