Office Administrator

Fantastic opportunity for an experienced Office Administrator to join a well respected and fast growing business located in Thetford, Norfolk.

The business supplies commercial laundry equipment, providing high-quality sales, service and support solutions across the UK. The team comprises 5 people at present, however now they look forward to welcoming the administrator on board.

We are looking for a reliable, polite person to join this dedicated team who provide a first class, professional service to their customers.

You will have at least 2 years experience within an administrative role, preferably customer service or operations based and understand the need for seamless coordination between customers, the wider team and management. The Administrator will play a pivotal role in making sure the office runs smoothly and that all telephone calls and emails are dealt with accordingly. 

The Position will include:

• Answering calls and managing email communications
• Liaising with field engineers to schedule jobs and track progress
• Maintaining customers data in the CRM system
• Providing updates and support to customers
• Diary management for the business owner
• Digital filing and document organisation
• Managing social media accounts and updating website content
• Writing informative and engaging blog articles on laundry industry topics

The Person will:

• Be reliable, punctual with an excellent work ethic
• Be an experienced, proactive administrator who is organised with a strong attention to detail
• Have excellent communication skills both written and verbal
• Possess a high level of digital literacy including Microsoft Office, WordPress, and Social Media platforms
• Have the ability to multitask, prioritise, and work independently

This is a great opportunity to join a close-knit team within a respected and growing business. A flexible, friendly work culture with a focus on service excellence makes this the perfect job for a like minded person.

A competitive salary will be offered to the successful person who can provide a fully checkable reference.

To apply - please email info@larstonerecruitment.com